Privacy Policy

Kokobeenz (“Kokobeenz”, “us”, “we” or “our”) knows that you care about how your information is used and shared, and we appreciate the trust you place in us that we will do so carefully and sensibly. We provide you with this Privacy Policy because we want you to know how we may collect, use, share and keep information about you, and the choices that are available to you. Please don’t hesitate to contact us at any time if you have any questions regarding the contents in this Privacy Policy by e-mailing admin@kokobeenz.com

when does the privacy policy apply?

This Privacy Policy applies whenever we collect personal information from or about you when you access or use any of our websites, applications, content, products, services, promotions, software, technology and any other materials (collectively, “Kokobeenz Services”), or when you contact us in any manner.

By using the Kokobeenz Services, you agree to the collection, use, and disclosure of your information as described in this privacy policy, and agree to the Terms of Use which are incorporated by reference.

what information do we collect?

Depending on the services you use on our site, we may collect information you such as, but is not limited to: name, phone number, email address, mailing and shipping address, credit card information, and clothing measurements.

We collect information from you when you register on our site, customize clothing items, add to a wishlist, place an order, subscribe to our newsletter or fill out a form.

Information we collect on you through Facebook and other social media channels forms part of our Terms & Conditions.

If you apply to join our Affiliate Program, we may also collect information about your business, such as your (or your organization’s) name, e-mail address, street address, telephone number, tax identification number, and information about your website (e.g., the URL, the number of unique users and page views, the demographics of your user base, etc.).

We may supplement the personal information we collect with information from third parties and it to your account information.

information we automatically receive:

We automatically receive and store certain technical information whenever you interact with us. For example, like many other websites, we use “cookies” to enhance your experience on our websites as described below, which allows us to obtain certain information when your web browser accesses our website.

examples of information we automatically receive:

This includes without limitation your Internet protocol (IP) address (the number used to identify your computer or modem to the Internet, which can potentially identify your location and Internet Service Provider), browser or device type, version and time zone setting, operating system and platform; information about your activities on our website, including the Uniform Resource Locator (URL) from which you came to our website and the URLs that you visited on our website; cookie identifier; products you viewed or searched for; the phone number you used to call us; pixel tag data as described below; and purchase history. During some visits to our websites, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes

what do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

Process and fulfill your requests or orders for Personalize your experience (your information helps us to better respond to your individual needs); any Kokobeenz Services, and verify your identity and/or location to allow access to your accounts;

Communicate with you about your orders or any inquiries you may have submitted to us;

To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you);

To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);

Target advertising or promotions that may be of interest to you, such as e-mails, direct mail, banner ads, splash ads (ads that appear as you sign in or out of your online accounts) or promotions based on your demographic profile, interests, or location;

To send periodic emails (the email address you provide for order processing, will be used to send you information and updates pertaining to your order. We will also occasionally send you a newsletter with new products and special deals).

Note: If at any time you would like to unsubscribe from receiving future emails, please email the word “UNSUBSCRIBE” to admin@kokobeenz.com

what about cookies, pixel tags, and third party tracking tools?

Cookies:

Like almost every company, Kokobeenz and others use a technology commonly known as a “cookie”, which is a small data file our server places on your computer or mobile device to recognize your device and provide personalized features and advertisements. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information. Through cookies, we are able to collect information that we use to improve our websites and mobile applications, improve your overall experience on them, and personalize your experiences and advertisements. For example, through cookies, we can keep count of return visits to our website or our advertisers’ or partners’ websites, collect and report on aggregate statistical information, authenticate your login credentials, and manage multiple instances of our websites in a single browser. We may also collect other data through cookies, such as the page or website that referred you to us, the date and time you visited us, and your current IP address. The cookies we place on your hard drive are known as “first-party cookies” and any cookies placed by third parties are called “third party cookies.” Third party cookies enable third party features or functionality to be provided on or through the website (e.g., advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Disabling Cookies:

You may opt out of our advertising features by opting out of cookies. Most major web browsers provide users with the option to accept or reject cookies. Opting out of the use of cookies to deliver targeted advertising relies on information in the unique cookies placed on your web browser by our partners, so if you delete cookies, use a different device, or change web browsers, you may need to opt out again. Please note that if you use your browser settings to block all cookies you may not be able to access parts of our or others’ websites. The “Help” feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. Since cookies allow you to take advantage of some of our essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you may not be able to utilize certain features on our websites, such as adding items to your shopping cart, proceeding to checkout, or using services that require you to sign in.

Pixel Tags:

We also collect information through the use of “pixel tags” on our websites and in e-mail messages we may send to you that may be placed by us or third parties with whom we partner. “Pixels,” also known as “Web beacons,” are tiny graphic files or code snippets, not visible to the human eye, that can be included in HTML-encoded e-mail messages and web pages. When such a message is opened in an HTML-capable e-mail program, the recipient’s computer or device will communicate with our server to retrieve the pixel tag file, allowing us to record and store, along with the recipient’s e-mail address, the date and time the recipient viewed the e-mail message, the fact that the recipient’s e-mail client is capable of receiving HTML-encoded e-mail, and other standard logging information. The pixel tag may also see or read cookies. Kokobeenz may use pixel tags in order to measure and understand traffic better, improve site performance, track visitor behavior to improve user experience, and for tracking promotional and marketing campaign response, among others. You can disable the pixel tag feature by changing the settings on your e-mail client to prevent the automatic downloading of images, changing your browser settings to omit images, disabling Javascript, or there are commercial software packages available that can omit pixel tags and most advertisements.

Behavioral Advertising on Third Party Websites:

We also work with third parties, such as Google Analytics, that use tracking technologies on our websites and on other websites to provide and track tailored advertisements on our behalf and on behalf of other advertisers across the Internet. These third party partners may place or recognize a unique cookie on your hard drive. They may help Kokobeenz place first party cookies from our servers, or third party cookies from their own or other third party servers. Kokobeenz and our advertisers and third party advertising partners may use cookies in order to collect information about you, which may include how many times you have seen an ad or whether you have interacted with an ad. We and our partners may also use cookies to provide you with interest-based or behavioral advertising. The use of third-party cookies is not covered by this Privacy Policy as these third parties are subject to their own privacy policies. For more information about this practice and to understand your options for many of our advertising partners, please visit www.youradchoices.com (U.S.) or the Network Advertising Initiative at www.networkadvertising.org. If you choose to opt-out of behavioral advertising using these cookies, you will still be served with advertisements on the Internet, but it may not be tailored to your interests. Most major web browsers provide users with the option to accept or reject third party cookies. Opting out relies on information in the unique cookies placed on your web browser by our partners, so if you delete cookies, use a different device, or change web browsers, you may need to opt out again.

Do Not Track Signals:

Some web browsers offer a “Do Not Track” signal that is a HTTP header field indicating your preference regarding tracking or cross-site user tracking. Like many other websites and online services, we do not currently alter our practices when we receive Do Not Track signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services, as there is no consensus among industry participants as to what “Do Not Track” means in this context. To find out more about “Do Not Track,” you may wish to visit www.allaboutdnt.com.

does Kokobeenz share the information and data that it receives?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

how do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.